Terms and Conditions
Coaching is a process that takes place when a client
and Coaching enter into a partnership for the benefit of the client desire for
personal development. A Coaching is the person engaged to support a client by
appointment for personal development and growth using agreed techniques and
goal setting. A ‘Client’ is the person who makes a choice to develop, grow and
achieve goals by engaging a coach to support them through the process. ‘JBY ~ Coaching
(‘personal Coaching) means the partnership between the coach and the
client in an agreement to conduct Coaching sessions in person or over the
telephone at agreed times and over an agreed time frame. Coaching
sessions’ are the agreed appointmented periods of time during which the Coaching
process takes place.
Coaching Sessions
Coachingsessions will be carried out in person or over
the telephone at mutually agreed times and places during an agreed time frame.
Both client and coach will be expected to be on time for all sessions.
Session Length
Personal JBY ~ Coaching,
at an agreed venue, will normally take place fortnightly for each client,
lasting 1or 1.5 hours or at such other times as is agreed during the time frame
and may include more than one client for each on-site visit. Personal JBY Coaching
sessions by telephone will normally take place fortnightly and last one hour
per session or at such other times as is agreed during the time frame. E-mail
and texting support will be available subject to availability.
Session Times
The client, giving a minimum of 48 hours notice, may change Coaching
session appointment times. If more than 3 sessions are changed or canceled
during the agreed time frame a discussion with the individual client, or
leader/guardian, will be requested with a view to terminating this Agreement
(and the provisions below relating to termination shall apply). A Coaching
session may be deemed to have taken place if less than 48 hour’s notice is
given. If for any reason, the coach has to cancel a Coaching session then
the session will be rescheduled at a mutually agreeable time.
Client Preparation
Clients are expected to action tasks and/or achieve goals as
part of the self-directed learning process from Coaching sessions. A
client is expected to carry out any action, matter or thing in preparation for
future sessions as agreed. A client must advise the coach if they become aware
that these actions will not or, cannot be performed. In a situation where a
client refuses to carry out agreed actions, then the coach may terminate this
Agreement (and the provisions below relating to termination shall apply).
Coaching Techniques
The client needs to acknowledge that Coaching sessions
may be personally and physically challenging and that there can be occasions
when the client may feel emotional challenges. The client must schedule all
sessions at times and in environments that ensure the best physical, mental and
emotional states and conditions required to conduct the Coaching session
and shall (if necessary) cancel any Coaching session in a situation when
they are not feeling healthy enough to continue.
The client will not hold the Theracoach liable for any loss or
cost incurred by the client (or any person related to the client) in the event
of mental, physical, emotional stress or distress (or other ailment or
condition) caused either directly or indirectly in relation to the Coaching
sessions. The client will indemnify the coach in the event of any such claim.
Coaching General
Intellectual Property Rights
The client has no right to use or reproduce any of the
processes, techniques, presentations, methodologies or materials used by the
coach in the Coaching sessions, workshops or other Coaching
activities (“Materials”). The client must not at any time use or reproduce the
“Materials” in any manner, shape or form (except for their own personal use) and
the client shall ensure that no agent nor any related corporate body use or
reproduce the “Materials” in any manner, shape or form. The client shall
indemnify and keep the coach indemnified in respect of any loss or damage
caused or sustained by the coach in the event of the client breach of this
paragraph.
Confidential Material
As part of the Coaching process the coach may need to
obtain personal details or confidential material relating to the client. The
coach shall use all reasonable endeavors to ensure that such material shall not
be disclosed to any third party without your prior consent.
The TheraCoach is an Independent Contractor
The client must acknowledge that the coach has been engaged
solely as an independent contractor. The coach will act at all times as an
independent contractor and have no authority to bind or represent any other
party in any way. The client shall not hold any party liable for any act,
matter or thing done or, to be done by the coach, in the course of the Coaching.
Liability & Indemnity
JBY ~ Coaching shall not assume any responsibility for
individual outcomes as a result of partaking in the Coaching process.
Clients acknowledge that all life changes must come from within and are not the
responsibility of JBY Life Strategies & Rob Thomas is not responsible for
any loss; injury, damage, expense or delay incurred attending a session.
Termination of Agreement
The coach may terminate this Agreement before the end of the
agreed time frame on written notice to the individual client or organization
if:
(a) A client fails to perform or observe any of the terms of
this Agreement and fails to correct such breach within 5 business days of a
notice from the coach to correct that failure.
(b) A client fails to perform any term of this Agreement,
which is incapable of correction.
The client may terminate this Agreement if the matters above
in paragraphs (a) and (b) are applicable to the coach. Either the coach or the
client may terminate the Agreement by arrangement.
Once we have spoken and have both agreed to work with one
another, a copy of this service agreement will be sent to you electronically
and/or hard copy. Please read and understand the following: After JBY – Rob
Thomas review’s your questionnaire he will contact you by
e-mail or phone to schedule a 30 minute preliminary
conditional Coaching session.
The purpose of this preliminary conditional Coaching
session is to explore the possibilities and appropriateness of Coaching for you and for you to experience what Coaching is like with (Just BE you)
– Rob Thomas. Rob’s time is at a premium, so the condition for him offering
this much time is that you will make a decision at the end of your session
about whether or not you want to move forward with Coaching.
You have complete choice and whatever you choose is fine
with Rob Thomas. If you choose to move forward with Coaching you will have
a conversation about the next step and designing your Coaching work
together. And if you decide not to move forward with Coaching, you will
experience no hard feelings from Rob Thomas and you will part on friendly and
respectful terms. Please allow 24 to 48 hours, depending upon Rob’s schedule.
All information is held in the strictest confidence. Please complete the form
below on your computer and send as an attachment to RobThomas@justbeyoulifeCoaching.com